Refunds & Returns

Returns Policy

We want you to love your Avayla purchase. If you're not completely satisfied, we're here to help.

Returns

You have 14 days from the date you received your item to return it. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it, with all original tags attached.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges

If you'd like to exchange an item for a different size or colour, please contact us and we'll do our best to help.

How to Start a Return

To initiate a return, please email us at info@avaylaco.com with your order number and reason for return. We'll guide you through the next steps.